casinobetSupport at is available through multiple channels — not just live chat.
- Live Chat: The fastest option. Once you're logged in, you'll see the chat icon at the bottom right of the site. Write in English or Bengali — responses typically come within 1–3 minutes. The channel is available 24 hours a day, 7 days a week.
- Email: Email us at support@casinobet.express. This is the best option for complex matters or when you need to send documents. Replies usually come within 2–6 hours, though during peak times it may take up to 24 hours.
- Help Centre: Site's Help Centre The page has a self-help guide for common issues — password reset, deposit problems, KYC process — all covered step by step.
Live Casino means playing in real time via live video stream with a real dealer. casinobetWhat you need to get started on:
- Account & Balance: Log in and ensure your account balance is at least equal to the minimum table limit. For most Live Baccarat tables, the minimum bet is ৳100.
- Stable internet connection: A connection of at least 5 Mbps is required for smooth live streaming. 4G or 5G works well on mobile data.
- Choose your game: Head to the "Live Casino" section. Baccarat, Roulette, Blackjack, Dragon Tiger — among Bangladeshi players, Baccarat is the most popular.
- Place Your Bet: Enter a table, select your chip size, and click on the relevant betting area. The dealer will deal the cards or spin the reels — results appear on your screen in real time.
casinobetThe following rules apply to cancelled or abandoned matches on:
- If the match is cancelled before it starts: The entire bet amount is voided (cancelled) and returned to your account in full — typically within 1–6 hours.
- If the match ends before the required overs or minutes are completed: In cricket, at least 1 innings or a set number of overs must be completed. If not, the bet is voided. In football, bets are generally voided if fewer than 90 minutes are played.
- If the game stops after the required threshold is reached: Some markets are settled based on the score at the time the result is confirmed. Details are specified in the rules for each individual market.
- For accumulator bets: If one leg is voided, it is removed from the accumulator and the remaining legs are settled as normal.
KYC (Know Your Customer) is a one-time identity verification process — once completed, you won't need to do it again. casinobetWhat you need for KYC on:
- Proof of identity (any one of the following): National ID Card (NID) — photos of both the front and back. Or a photo of the first page of a valid passport.
- Selfie: Take a selfie holding your ID — make sure both your face and the card are clearly visible.
- Photo quality: Blurry or damaged images may be rejected. Make sure to take photos in good lighting.
- Log in to your account
- Go to Profile → Verification section
- Upload your photo in the designated field
- Deposit
casinobetFull details on withdrawal fees and limits at:
- Processing Fee: casinobet does not charge any withdrawal fees. However, bKash or Nagad may apply their own small service charges — those are set by the payment provider, not us.
- Minimum Withdrawal: Minimum ৳500 for bKash and Nagad. Minimum ৳1,000 for bank transfers.
- Daily maximum: Standard accounts can withdraw up to ৳5,00,000 per day. VIP members have higher limits.
- Weekly & Monthly Limits: Verified accounts have no weekly or monthly limits — only the daily limit applies.
- Bonus-related matters: If an active bonus hasn't been fully wagered, your withdrawal may be put on hold — bonus balance is kept separate.
casinobet-'s referral program works both ways — you earn, and so does your friend.
- Where to find your referral code: Log in and go to your profile or the "Bonus" section — you'll find "My Referral Code" there. It's unique to your account.
- What your friend gets: When a friend registers with your code, you'll receive an extra bonus on their first deposit.
- What you get: Once your friend successfully registers and completes their first deposit, a cash bonus or free spins will be credited to your account — typically equivalent to ৳200–৳500.
- Limits: Referral bonuses are capped at 20 friends per calendar month. Bonuses will be cancelled for fake accounts or multiple registrations from the same device.
casinobetAlongside cricket, you can also bet on a wide range of other sports at -:
- Football: Premier League, La Liga, Bundesliga, Champions League, Bangladesh Premier League — all major leagues and tournaments are covered. Popular markets: Match Winner (1X2), Over/Under Goals, Asian Handicap, Both Teams to Score, Correct Score.
- Tennis: Match winner, set score, and total games for Grand Slam and ATP/WTA events.
- Basketball: NBA, EuroLeague — Point Spread and Total Points markets.
- Kabaddi & Volleyball: Matches from popular Asian leagues are available.
- E-Sports: CS2, Dota 2, League of Legends — growing in popularity among younger players.